Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of ClimbrIQ, operated by Think Commerce Ltd, a company registered in England and Wales (“we”, “us”, or “our”). By creating an account, you agree to these Terms.

2. The Service

ClimbrIQ is a software-as-a-service (SaaS) product that provides AI-powered SEO analysis using the Anthropic Claude API. The service includes keyword research, competitor gap analysis, content strategy, schema audit, quick wins, local SEO, LLM visibility scoring, and content writing tools.

AI-generated outputs are provided for informational purposes only. We do not guarantee specific SEO outcomes, ranking improvements, or business results from using our service.

3. Account Eligibility

You must be at least 18 years old and able to enter into a binding contract to use ClimbrIQ. If you are using the service on behalf of a business, you represent that you have authority to bind that business to these Terms.

4. Subscriptions and Billing

ClimbrIQ is offered on a monthly subscription basis. Subscriptions are managed through Paddle, our payment processor. By subscribing, you authorise Paddle to charge your payment method on a recurring monthly basis.

• Subscriptions renew automatically each month unless cancelled
• You may cancel at any time from your account settings
• Cancellation takes effect at the end of the current billing period
• We do not offer pro-rated refunds for partial months, except within our 14-day satisfaction guarantee

14-Day Satisfaction Guarantee: If you are unsatisfied with ClimbrIQ within 14 days of your first payment, contact us at support@climbriq.com for a full refund.

5. Acceptable Use

You agree to use ClimbrIQ in accordance with our Acceptable Use Policy. You must not use the service to generate spam, mislead users, infringe intellectual property, or violate any applicable laws.

6. Intellectual Property

ClimbrIQ and its original content, features, and functionality are owned by Think Commerce Ltd and protected by copyright and other intellectual property laws.

AI-generated outputs produced using your brand data are owned by you. We do not claim ownership over content you generate through the service.

7. Limitation of Liability

To the maximum extent permitted by law, Think Commerce Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of ClimbrIQ, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you shall not exceed the amount you paid to us in the 3 months preceding the claim.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted access to ClimbrIQ. We may suspend the service for maintenance or in response to security incidents.

9. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or our Acceptable Use Policy. You may close your account at any time from your account settings.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, contact us at legal@climbriq.com or write to: